Kilian Management Services Leadership Team
Steve Kilian Sr.
Founder of Kilian Management Services
Steve Kilian Sr. started with McDonald's as an Owner Operator in 1987 operating a location in downtown Milwaukee. He then purchased two restaurants in West Bend, WI in 1990. Over the next 30 years he grew the company to 49 restaurants employing over 2,500 people. He has worked with McDonald's on menu innovation over the years partnering their launch of items like Johnsonville Brats and Cheese Curds. He has received prestigious McDonald's Awards such as the Ronald Award and the Golden Arch Award, some of the highest honors bestowed upon McDonald's Owner Operators. Steve Kilian Sr retired from the McDonald's Brand in 2021.
Steve Kilian Jr.
Owner Operator of Kilian Managment Services
Steve Kilian Jr. started his McDonald's career at the age of 12 working in the restaurants picking weeds and cleaning restrooms. He always knew that he wanted to make this his career and kept working in the restaurants holding every position in the restaurant while attending Marquette University. He joined his Father as an Owner Operator in 2007 helping build the business to what it has become today. He is involved with many different committes supporting the McDonald's brand, and he has also been awarded the prestigious Ronald award from McDonald's Corporation.
Bob Reed
Director of Operations
Bob came to Kilian Management Services from the Philadelphia area where he had more than 30 years of experience in the QSR field with multiple brands. Bob began his career as a crew person at McDonald's and has spent the last 10 plus years in a Director role. Bob has a Bachelor's Degree in Accounting and serves on the Board of Directors for the West Bend Chamber of Commerce Leadership Program. Bob and his wife Saundra have two daughters, two dogs and enjoy traveling.
Steve Rozek
Chief Financial Officer
Steve Rozek joined Kilian Management Services in 2003 as the Chief Financial Officer. He graduated from University of Wisconsin- Milwaukee in 1994 and completed his CPA certification in 1998. Steve is an integral part of many aspects of Kilian Management Services.
Larry Lounsbery
Senior Regional Director
John Warnke
Regional Director
Karen Edington
Director of Training & Facilities
Heather Molzner
Director of Human Resources
Heather began her McDonald’s career in 1991 in Sheboygan, Wisconsin. She started as a crew person and has held multiple management roles within the restaurant. She joined Kilian Management Services in 2015 as a General Manager. Heather has held the roles of District Manager and Human Resources Manager. Heather became the Director of Human Resources in 2024.
2024 L-R, Larry Lounsbery, Bob Reed, John Warnke, Karen Edington, Steve Kilian Jr.
2024 District Managers
2024 District Managers